How does Cameasygo work?

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Super Drivers are highly rated drivers with very low cancellation rates. They are distinguished from the others by a special badge, and are the ones with whom all your passengers want to travel.

Eligibility criteria

Drivers earn Super Driver status by being responsive, receiving positive reviews and, where possible, avoiding canceling bookings. More information on how to obtain and maintain Super Driver status.

You are a passenger

Book a seat! Go anywhere you want. From where you want.

Complete your profile

By completing your profile, you give potential drivers the opportunity to get to know you better while consulting your reservation request. Be sure to add a profile photo and verify your ID - drivers tend to prefer a full profile!

Find your ride

To find a trip, all you have to do is indicate where you are going, where you are leaving and when. Then choose a route that suits you! If you need more information, you can contact the drivers before booking or check their profiles to see their reviews.

Can't find a route? Create an alert to be notified of the publication of a route corresponding to you.

Book and pay online

Some drivers will allow you to book instantly , others choose to review booking requests. Either way, once your booking request is accepted, you will receive a booking confirmation and your payment method will be charged. You can find the details of your reservation and your ride in Your rides.

If your trip goes as planned, the driver is automatically paid or can request their transfer on the Cameasygo platform. No matter how far in advance you book, the driver can only receive their payment 24 hours after the departure time.

If a driver sends you a payment link via Cameasygo messaging or outside of our platform before a booking is confirmed, please let us know by going to the member's Profile and selecting Report this member.

Travel

Bon voyage and remember to leave a review! If you leave a review, you are more likely to receive one.

You are a driver

Book a seat! Economical and user-friendly: share your costs with passengers during your long car journeys.

Publish your announce

Simply indicate where you are going, when you are leaving and where you would like to pick up and drop off passengers. Choose from our list of favorite places to pick up and drop off passengers. It's more convenient for everyone!

Your passengers book and pay online

When a passenger books your ride, we give you their number in case you need to reach them. You can check the information related to your trip and your passengers at any time, from your announcement.

Travel

Share anecdotes, your playlists or a moment of tranquility with other travellers. Add a photo of your vehicle , so that passengers can find you more easily on the day of the trip.

Receive your payments

After the trip, we transfer your money to your bank account or to PayPal. You will receive your money within 5 working days after we send it.

In order to keep Cameasygo running smoothly and to cover the costs of the service we provide, we charge passengers a fee when a reservation is confirmed. Reservation fees help us:

  • Provide you with support 7 days a week
  • Create a safer platform by verifying our members
  • Give you the best experience throughout the trip

    • As long as a reservation request has not yet been accepted by the driver, passengers can cancel their reservation request and will not be charged for the journey or the reservation fee . If the driver cancels after booking confirmation, passengers will automatically be refunded the cost of the booking, including fees.

    Are you a driver? Learn more about how booking fees are applied to your listings.

    Safety and Community Expectations

    Secure password

    Your password must contain at least 8 characters, including a capital letter, a number and a special character (example: #, @, &). By using a complex and unique password for each of your online accounts, you will prevent security problems from affecting your Cameasygo account.

    Find more tips for creating a secure password.

    Online Security

    A few tips for your safety on the internet:

  • Make sure that the site address contains “https://” and “lock-solid.svg”: this means that your connection is secure.
  • Check that the URL corresponds to the website: a link contained in a message may seem safe to you, but if the URL is different from the official site (https://www.cameasygo.com), then it is a scam. Always check the full URL before entering your login or payment information.
  • Use your own devices: Do not create an account or password on a device that is not yours, such as a loved one's smartphone or in an Internet cafe. This data can be saved automatically without you realizing it.
  • Regularly update your devices and applications: these updates resolve security risks and install new protections.

    • Payment and message outside of Cameasygo

    A few tips for your safety when communicating with other Cameasygo members:

  • Keep your exchanges only on Cameasygo: Do not communicate through other platforms (eg WhatsApp, Messenger) before having booked online.
  • Keep your personal information to yourself: never share your personal data (e.g. telephone number, e-mail address or bank details) before you have booked your trip from our platform.
  • Do not open any links received in your messages: Do not follow them, do not click, do not save any attachments that may be found in suspicious or unsolicited messages, whether from Cameasygo messaging or on third-party messengers such as Whatsapp.

    • Cameasygo will never ask you to provide it with your login credentials or your payment information outside of its platforms. If you believe you have identified a suspicious link received by message or email asking you for this type of information, report it immediately. Here you will find some additional tips to protect yourself from scams.

    Give real information

    I will complete my profile with my real first name and a real photo. I will only post trips that I intend to take.

    Be reliable

    I will be on time for my carpool, and I will respect the other details of the trip as well as the cleanliness of the vehicle

    Prioritize security

    I will obey the rules of the road to ensure the safety of other members and myself.

    Be considerate and welcoming

    I will be sensitive to the preferences of other travellers, and I will adopt the values ​​of carpooling: tolerance, respect, sharing and conviviality.

    Leave honest reviews

    I will leave honest, fair and polite reviews for other travelers.

    Enjoy the trip!

    I will make the most of the trip and make sure others enjoy it too!

    The Cameasygo platform is open for all your carpooling and bus journeys.

    Before booking, be sure to read local travel guidelines in Cameroon or the region you are traveling to or transiting through.

    In order to ensure that all carpoolers arrive at their destination safely, we ask that you follow the following recommendations:

  • Respect barrier gestures
  • Do not shake hands with anyone and wash your hands before and after the trip.
  • Ventilate the vehicle regularly during the journey.
  • If you are not feeling well or have been in contact with sick people, cancel your trip or travel alone.

    • Cameasygo Guides

    You're signed in, but you still need to edit your account. Here's how to edit and verify your personal information, as well as manage your notifications.

    Modification of your personal data

    Whether you are a passenger - on a bus or carpool - or a driver, it is important to keep your account up to date. Once logged in, go to your Profile > Account to update things like your email address or phone number.

  • Change your account settings: Find out where to find and update your personal information.
  • Change your email address: Learn how to add or update your email address.
  • Change or reset your password: Learn how to create or update a password.
  • Manage your notifications: Find out how to manage the way you receive notifications on Cameasygo.

    • Verify your personal information

    Verifying your profile builds trust among our community and will encourage more members to carpool with you. Here are the steps to follow to obtain your Verified Profile badge:

  • Verify your ID: Details and troubleshooting when you upload your ID through our secure verification system - which we don't share with anyone.
  • Verify your phone number: How to add, update and verify your phone number.
  • Verify your email address: Learn how to add or update your email address.

    • The security of your personal information is important. To learn more about how we ensure the security of your personal information, see our Privacy Policy .

    Why do we ask our members to leave reviews?

    Trust is a core value of our community. The reviews you leave about other members serve as recommendations. They are useful to everyone because they allow you to decide whether you want to travel with a member. So remember to leave a review the next time you share a ride on Cameasygo!

    See my reviews

    How do I leave a review?

    You can leave a review about your carpooler 24 hours after a trip: we will send you an email containing a link to the trip concerned, or you can access it directly from your Trips.

    When you leave a review, be honest. Your carpooler won't be able to see what you've written until he or she leaves you a review, and will have 14 days to do so.

    Your reviews will be displayed on your respective profiles as soon as they have been published or once the 14 days have passed.

    We'll let you know if your carpooler leaves you a review first. Then, it's the same principle: you will then have 14 days to leave an opinion in your turn, then discover the one he or she has left on you. Finally, the two notices will be published.

    Here are the steps to follow to leave a review:

    1. Specify whether the person concerned was a driver or a passenger;

    2. Choose the adjective that best sums up your experience with her;

    3. Add a few words. You can specify if the punctuality was there, if the journey was pleasant (conversation, music, anecdotes, etc.)

    If you lack inspiration, simply ask yourself if you would recommend this person to those around you, then choose:

  • Excellent - You had a great trip!
  • Good - He's a trustworthy person. He or she has made your journey with them enjoyable.
  • Correct - Overall, you enjoyed the ride with him.
  • Disappointing - Disappointing experience. Not recommendable.
  • Very disappointing - You definitely don't recommend it.

    • Have questions about reviews? We answer you!

    Rate driving

    You also have the option of rating the driving behavior of your carpooler. To keep your review anonymous, we'll wait until he or she has received multiple ratings before calculating an average and posting it to their profile.

    Respond to a review

    Are you worried about receiving a negative or mixed review? No worries. If you receive a "Good", "Disappointing" or "Very disappointing" review, you can respond to it. We'll post your response below this review, so other members have a better idea of ​​what may have happened.

    See my reviews

    Registering on Cameasygo is totally free! Just go to cameasygo.com or download our mobile application and follow the instructions.

    You can register using:

  • Your email address
  • Your Facebook account

    • After you sign up, we'll need a little more information about you before you can book a carpool or bus ride, so be sure to complete your Profile.

    Whether you need to ask questions or arrange the finer details of a ride, a message is all it takes to get in touch with a member.

    If you are a passenger, you can message the drivers before or after booking. Just tap Contact the driver from their listing page.

    If you're a driver, you can message passengers after they've messaged you, booked or requested to book a seat on your ride. Just go to your Inbox and click on a thread to read and reply to messages.

    Note: you must be logged in to your Cameasygo account to read and send messages.

    Log in and go to Offer a ride , then:

  • Indicate the cities and places of departure and arrival;
  • Add a few steps along the route if you wish;
  • Indicate the date, time, number of places available, price and if it is a round trip;
  • Choose to accept reservations automatically or not;
  • Choose the optional insurance to obtain reimbursement of the deductible in the event of a claim
  • Add a comment to your trip;
  • Publish!

    • Book a carpool trip

    Some drivers will allow you to book instantly , others choose to review booking requests. Either way, once your booking request is accepted, you will receive a booking confirmation and your payment method will be charged. You can find the details of your reservation and your ride in Your rides .

    Important: You will never be asked for your login or payment information outside of the Cameasygo platform. If you receive a suspicious link in a message, email, or text message, do not open it and report it immediately.

    Book a bus ride

    Bus tickets can be purchased on Cameasygo . After paying online, you will receive a confirmation email with all your booking and travel information.

    In addition to buying tickets online on the Cameasygo platform, you can also buy tickets at one of our points of sale.




    You have not found an answer to your question? contact us